Shipping policy
SHIPPING POLICY
At Bionova LLC, we work hard to process and deliver your orders as quickly and efficiently as possible.
1. PROCESSING TIME
All orders are processed within 1 business day (excluding weekends and holidays) after you receive your order confirmation email. You'll receive another notification once your order has shipped, along with your tracking number.
2. ESTIMATED DELIVERY TIME
Standard Shipping: 2 to 4 business days.
Please note that delivery times are estimates and may vary due to external factors such as customs processing or local carrier network delays.
3. SHIPPING RATES
We offer completely free standard shipping on all orders.
4. ORDER TRACKING
Once your order ships, you'll receive an email with your tracking number. Please allow 24 to 48 hours for the carrier's system to update tracking information.
5. CONTACT
If you have any questions about the status of your shipment, please contact us at:
Email: support.bionova@gmail.com
Company: Bionova LLC
Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA